Frequently asked questions

Once your order ships, we send you an SMS and an email with a tracking link. You can also sign in to your account and open the order to see its latest status.

Courier services usually take up to 24 hours to activate tracking once an order has shipped. Please check again after that.

Our courier partner will contact you to deliver your order. Please keep an eye on your SMS for updates.

If you aren’t available when our courier partner tries to deliver, they will try to contact you. Two more attempts are made on the following days, after which the package comes back to us. Get in touch and we can arrange for it to be sent again.

The courier company’s phone number is on your tracking page — call them and ask them to arrange the delivery. You can also call us on +91 88821 88858 or email care@everstylish.com, and we’ll coordinate with the courier for you.

Every product page shows that piece’s dispatch time — how long we take to get it ready to ship. If you order several products, the whole order ships once the one with the longest dispatch time is ready. For example, if one product dispatches in 3-7 days and another in 10-15 days, the order dispatches in 10-15 days. After dispatch, delivery time depends on your PIN code.

If you need your order sooner than the expected delivery date, call us on +91 88821 88858 or email care@everstylish.com with your order number, and we’ll try our best to fast-track it.

Courier schedules don’t always allow a fixed delivery time. The delivery person will call you when they are on their way, so you can let them know when you’re available. If you can’t reach them, email us at care@everstylish.com with your availability.

Not at the moment. We ship across India through trusted courier partners; international shipping is currently unavailable.

Shipping is ₹60 on orders below ₹600. Orders of ₹600 and above ship free.

You can pay by credit card, debit card, net banking, UPI, mobile wallets or cash on delivery. Order-value limits for cash on delivery are in our shipping & returns policy.

Most of our courier partners offer this, but it can vary from place to place.

Courier companies don’t allow the package to be opened before payment is made.

You can request a return or an exchange within 3 days of delivery. Sign in to your account, go to My orders, open the order and choose return or exchange. Checked out without signing in? Use our Returns & Exchanges page with your order number and the email or phone number you ordered with.

Only one request can be raised per order, so include every item you want to return or exchange. Full details are in our shipping & returns policy.

Prepaid orders are refunded to the original payment method within 7-10 business days of the item reaching us with its original labels and tags. Cash-on-delivery orders are eligible for a replacement or store credit only, not a bank refund.

Yes. Request an exchange within 3 days of delivery from My orders in your account, or from our Returns & Exchanges page, and choose exchange instead of return.

We replace items that arrive broken, damaged or defective. If the product is out of stock, we issue store credit instead.

Everstylish has been serving customers across India since 2012, and more than 30 lakh customers have shopped with us. We share customer reviews every day on our Instagram stories — follow @everstylishcom.