Return Policy

At Everstylish, we aim to offer a smooth and transparent shopping experience. Please read the details below to know how shipping, delivery, returns, exchanges and refunds work for all Everstylish orders.

Shipping policy

We ship across India through trusted courier partners. International shipping is currently unavailable.

Online prepaid orders

• Orders below ₹200 must be placed as prepaid only, including a ₹60 shipping fee.

COD / Pay on delivery / Online prepaid orders

• Orders above ₹200 can be placed as COD or prepaid.
• A ₹60 shipping charge applies to orders below ₹600.
• Free shipping on all orders of ₹600 and above.
• COD/POD is available for order values up to ₹4,999.
• Orders of ₹5,000 and above are prepaid only.
• We accept Debit Card, Credit Card, Net Banking, UPI, Paytm, COD & POD.
• All product prices include GST.

Delivery policy

• Every product page shows that piece’s dispatch time — how long we take to get it ready to ship.
• If your order has more than one item, it ships once the item with the longest dispatch time is ready.
• After dispatch, delivery time depends on your PIN code.
• Deliveries are made between 10 AM - 6 PM, Monday to Saturday (excluding public holidays).

Delivery process & updates

• You will receive an SMS and email with the tracking link once your order ships.
• Address changes are allowed only before dispatch.
• A valid email ID is mandatory for order updates.
• Everstylish is not responsible for delays caused by weather, strikes, or unforeseen events.
• Do not share OTPs with the delivery partner until you have received your order.

Important

If a customer rejects three COD/POD orders, the account will be restricted to prepaid orders only.

Returns & exchanges

You can request a return or an exchange within 3 days of delivery.

How to request a return or exchange

• Sign in to your account, go to My orders, open the order and choose return or exchange.
• Checked out without signing in? Use our Returns & Exchanges page with your order number and the email or phone number you ordered with.
• Only one request can be raised per order, so please include every item you want to return or exchange in the same request.

Refunds

A. COD / POD orders

• Eligible for replacement or store credit only.
• Refunds cannot be transferred to any bank account or wallet.
• You will receive an email confirmation once the returned item is received and processed.

B. Online prepaid orders (Net Banking / Cards / UPI / Wallets)

• Refunds are issued to the original payment source within 7-10 business days, after the item is received with original labels and tags.
  • Card payments → same card
  • UPI → same UPI ID
• A confirmation email is sent once your return is received.
• Refunds are not issued to an alternate account.

C. Part prepaid, part store credit

• Prepaid amount → refunded to the original source.
• Store credit used → returned to your Everstylish account.

D. Part COD/POD, part store credit

• Eligible for store credit or replacement.
• No bank refunds for COD/POD orders.

Exchanges

• Exchanges are available. Request one within 3 days of delivery, the same way as a return, and choose exchange.

Replacements

We offer replacements for items that arrive broken, damaged or defective. If the product is out of stock, store credit will be issued.

Return methods

1. Online return pickup

• Complimentary pickup available across India.
• Courier partners will attempt pickup up to 3 times.
• If pickup cannot be completed, switch to self-return.

2. Self-return

You can ship the product back to our warehouse. Share these details at care@everstylish.com:

• Courier partner name
• Tracking number

For PIN codes without pickup service, self-return is recommended. A shipping fee of ₹60 will be issued as store credit.

Payment methods

We support:

• Net Banking
• Credit/Debit Cards
• UPI
• Mobile Wallets
• Cash on Delivery
• Pay on Delivery

Order tracking

Sign in to your account and go to My orders to see each order’s status and tracking link. We also send the tracking link by SMS and email when your order ships.

Need help?

Email care@everstylish.com or call +91 88821 88858, Monday to Saturday, 10 AM - 6 PM (IST).